Call Center Challenges
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Floor Management Challenges [ View Archives ]
Telephone Sales Agent Challenges [ View Archives ]
Customer Service Agent Challenges [ View Archives ]
|Our Agents Sound Disconnected and Rarely Build Rapport with Clients|
|Too Many Angry Clients Exhaust the Agents Every Day|
|We Give Away Too Much when Clients are Upset|
|Every Call Sounds Completely Different - No Consistency and, therefore, No Quality|