Telephone Sales Mastery Inbound
Today Selling is all about Connecting!
The best sales people connect with clients – make them feel great - and it never sounds cheesy. Today’s customer may not always know exactly what they want, but they know what they do not want. They want a dialogue that feels normal. They want a sales person who seems genuinely interested. They do not want a scripted call. They want to feel like they are buying what they called for – not what the sales person (or the company) feels like selling them.
Telephone Sales Mastery will help you achieve this high level of selling – no more old, outdated selling techniques. Your sales people will love TSM. Clients too. Our skills are cutting edge and completely customized to your telephone dialogues.
TSM Inbound Course Agenda »
TSM Inbound Will Help Your Sales People
- Connect with the caller right from the beginning.
- Eliminate the tension that naturally exists at the start of a call.
- Uncover the real, often hidden, Needs and Issues that prompted the call.
- Present a complete solution that makes your product spring to life in the client's mind.
- Close assertively and confidently.
- Handle and overcome most Late-Call Objections by "Outweighing with Value".
- Handle "No money right now" and other Tough Economy Objections.
- Finally overcome the dreaded, "Have to talk to my spouse/partner" objection.
- Keep the client informed, engaged and connected throughout the entire call.
TSM Inbound Facts
- Instructor-led, two-day program (typically) that can be delivered in half-day or quarter-day chunks - whatever your center needs.
- Fully customized to your real-world telephone dialogues and Call Types.
- We can come to you and deliver TSM with our Training Consultants.
- We include six months of follow-up telephone meetings with participants and additional live webinars for long-term support.
- Larger centers (50+) usually invest in a Training License - we certify your training team.
- Loads of role-play practice to make sure agents are experts at each skill.
- Interactive delivery style makes training fun, applicable and helps create agent buy-in.
Pricing
- 2-day Workshop: $5900.00 (contact us for different course lengths and specialized pricing).
- Multiple courses booked at one time: $4900.00 per workshop.
- Call us for customized pricing for webinar-based delivery of the program.
- 10-Participant Maximum per workshop (to ensure maximum practice time).
- Live, in person training by our team (or ask about a webinar version).
- For centers with more than 50 agents, ask us about our License pricing for complete ownership of the program - no more per-workshop fees.
- Travel is additional.
Get Started Now!
Contact us today to discuss your center's goals and challenges and to see why Telephone Sales Mastery is likely a great fit for your center.
