This is a highly effective style of floor-coaching, introduced in our Call Center Floor Management program. This video provides specific details about how to employ this unique style of coaching so it generates the best results. (length – 5:42)

This is a highly effective style of floor-coaching, introduced in our Call Center Floor Management program. This video provides specific details about how to employ this unique style of coaching so it generates the best results. (length – 5:42)