Call Center Training Solutions Blog
Archive for July, 2011
Reframing Late-Call Objections
Wednesday, July 6th, 2011
From our new sales training program, “Telephone Sales Mastery 2: Selling to Difficult Customers”, we want to give everyone an example of the proven skills included in the program. One of the most requested skills from clients is for effective responses to Late-Call Objections. In this article, you will read about an objection-handling technique for [...]
