Call Center Training Solutions Blog

This video discusses the need to coach regularly on the center floor and its tremendous benefits. This is a great place to start this video series. (length – 5:14)

Tags: Call Center Floor Management, Management and Coaching

This entry was posted on Tuesday, June 30th, 2015 at 1:00 am and is filed under Floor Management Videos. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.