Call Center Training Solutions Blog

The very best way for call centers to use On-The-Fly Coaching in a daily, effective schedule. Watch the On-The-Fly Coaching Introduction video prior to watching this video lesson. (length – 5:27)

Tags: Call Center Floor Management, Management and Coaching

This entry was posted on Tuesday, July 7th, 2015 at 1:00 am and is filed under Floor Management Videos. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.