The very best way for call centers to use On-The-Fly Coaching in a daily, effective schedule. Watch the On-The-Fly Coaching Introduction video prior to watching this video lesson. (length – 5:27)

The very best way for call centers to use On-The-Fly Coaching in a daily, effective schedule. Watch the On-The-Fly Coaching Introduction video prior to watching this video lesson. (length – 5:27)