Call Center Training Solutions

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Posts Tagged ‘when the customer says No’

How to End a Sales Call Effectively after the Client Says ¬No to Your Product Offer

Monday, April 4th, 2011

After the client says  No to your offer, do you change your tone? Do they hear your disappointment?  Watch the video to learn best practices for ending your sales calls effectively after the client has said  No to your sales offer. We must make sure we leave clients in a positive frame of mind so they call back and buy in the future. Learn the mistakes sales agents make at this delicate time of the call so you can avoid them in the future.