Call Center Training Solutions

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Posts Tagged ‘service to sales’

How to Effectively Transition to a Service-To-Sales Environment

Monday, April 4th, 2011

Are you moving from a service-only environment to a service-to-sales environment? They are worlds apart. Watch the video to learn effective ways to get this done quickly and effectively. Many, if not most, of these initiatives fail or fall far short of the sales goals. You will have to assess a number of key factors to guarantee success. The video will share some of these critical areas so you can plan ahead and maximize this transition to its fullest.