Call Center Training Solutions

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Posts Tagged ‘sales training’

How to Quickly Build Rapport with Customers on Every Type of Sales Call

Monday, April 4th, 2011

This video focuses on rapport-building on the most difficult of all sales calls, the outbound call to a non-customer, a prospective buyer who is not expecting your call. Learn how to employ these tips so you can connect with people that do not want to connect with you. Our emphasis is the Outbound call, but these techniques work on every call.